Mercia Garden Products

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Our Service

Mercia Garden Products LTD have launched a new business division, MGP Logistics, in order to focus solely on providing a professional and reliable delivery service solution for the garden industry.

 

 

Our objectives here at Mercia include; achieving the market’s leading suite of service options and lead times, the highest levels of control, the highest delivered quality levels, and a professional service at a lower cost.

The new division will be headed by the supply chain director David Berry, who will closely manage drivers and installation team, covering approximately 50% of the delivery requirements.

Deliveries are planned using the latest computer software packages, and are directly linked to Mercia's ordering system, providing the best choice of delivery dates and times to best suit our customers.

 

“MGP Logistics are responsible for delivering customer’s order WHEN customers are available and not when it best suits us, David went on to say“We have a commitment to our customers, that they will be given a choice of delivery dates within the first 48 hours of Mercia receiving the order”

 

Drivers are equipped with handheld PDAs, keeping them in constant contact with the office regarding delivery status. This allows us to give our customers the most up-to-date status on their deliveries.

With over 9 years experience in the sector, David Berry is determined to always provide the best quality service to all customers, and will continue to strive for better. 

 

 

 

Testimonials

My experience with Mercia and the quality of the corner log cabin I bought were both excellent! The cabin itself is of excellent quality in terms of the wood used, the finish and the accuracy of the machining on every single piece - it all fitted together perfectly. I bought it from a major store and Mercia's cabin is a far superior product to those in that store and at a really great price - there was a limited 15% discount offer from the store. When I contacted Mercia for help on two occasions they answered well within 24 hrs and provided diagrams and links to video footage. Absolutely excellent and highly recommended!

Brian Buchanan, June 2016 10.06.2016